Inter-American Institute for Cooperation on Agriculture

Agricultural chains Family farming Information and communication technologies Knowledge management

European Union and IICA implement strategy to provide coffee farmers in Central America with technical assistance via WhatsApp

Tiempo de lectura: 3 mins.

In addition to technical guidance, farming families also receive information on preventive measures they must implement to carry out their farming activities safely.

Imagen con fines ilustrativos de las recomendaciones que son enviadas a los productores.

San Jose, 30 April 2020 (IICA).In response to the health emergency caused by the Covid-19 pandemic, the Central American Program for Integrated Coffee Rust Management (PROCAGICA) has implemented a strategy to provide coffee-farming families with virtual technical assistance as well as information on preventive measures to protect their health and prevent the deterioration of production systems.

Since April, the Program has been sharing recommendations via group chats on WhatsApp, a tool that is used by at least 80% of the families that work directly with PROCAGICA. The strategy enables technical specialists to constantly interact with producers from 191 organizations, with whom they share audio files, texts and images to provide guidance on specific topics.

“Through the WhatsApp group, PROCAGICA’s engineers are advising us so that we can keep our plots of land running, which is yielding results. I ask them questions, and they respond; I am putting into practice all of their advice,” stated Lorenzo Edgardo Araujo, a small-scale coffee farmer from El Salvador and member of the Association of Organic Producers in Sierra Tecapa APAO-7.

“I am grateful to PROCAGICA for all of its support,” he added.

In addition to providing technical guidance, the specialists also send messages to inform families about preventive measures they must implement to carry out their farming activities safely.

The recommendations, which are analyzed and developed by a technical committee created for this purpose, are disseminated through images, audio files, short videos and other materials that can be easily displayed, interpreted and downloaded.

El propósito de la estrategia contempla llegar al mayor número de productores posibles en la región, para lo cual se involucrarán otras iniciativas existentes en los países y así lograr masificar la comunicación para fortalecer las acciones y los esfuerzos que realiza el sector agropecuario.

 

“We are grateful to PROCAGICA’s technical team because even during quarantine, they are keeping track of the tasks that we must carry out in due time and form on our farms. Even though we are unable to meet with the specialists in person, we are still receiving their advice on how to carry out our activities through voice notes and videos. We make sure to share this content with workers who do not have WhatsApp, so that they too can carry out those activities on their farms,” explained Celso Argueta of the multi-service company Florida Coffee, in Honduras.

The purpose of this strategy is to reach the greatest possible number of producers in the region; to this end, other initiatives currently underway in the countries will be involved, in order to reach a broader audience and, in turn, bolster the actions and efforts of the agriculture sector.

Through the implementation of PROCAGICA, the European Union and IICA work together to improve the living conditions of rural populations in coffee-farming areas across Central America and the Dominican Republic.

More information:

Harold Gamboa, Coordinator of the Central American Program for Integrated Coffee Rust Management

harold.gamboa@iica.int

 

Share

Related news​

Guyana

December 5, 2025

Abbigale Loncke-Watson, an entrepreneur who connects rural life, energy and local development in Guyana, is recognized by IICA as a Leader of Rurality of the Americas

Abbigale founded WeLead Caribbean in 2017, an organization to promote training, access to networks and the economic autonomy of women in Guyana.

Tiempo de lectura: 3mins

Georgetown, Guyana

December 4, 2025

With the collaboration of IICA, the Ministry of Agriculture of Guyana is creating a Situation Room to monitor agriculture sector data in real time

The Situation Room will serve as a hub for collecting data on weather patterns, agricultural production, flood and drought risks, pest and disease outbreaks, and other factors.

Tiempo de lectura: 3mins

San José

December 4, 2025

With support from the Ministry of Agriculture and Livestock and IICA, rural development specialists in Costa Rica acquire new expertise to assist farmers with their growth plans

With support from the Ministry of Agriculture and Livestock (MAG) and the Inter-American Institute for Cooperation on Agriculture (IICA), Costa Rican rural development specialists enhanced their technical and methodological skills for the design and implementation of agricultural growth plans.

Tiempo de lectura: 3mins